Help Center
For fans and entrants
Create an account and set up your profile
One NewFans account works across Collab, NewFans Pro and the app. Fans need an account to enter challenges and vote. Artists and producers also get a public profile page.
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Go to the sign up page.
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Enter your name, email, date of birth and a password. You must be 13 or older. Pick Artist, Producer or Fan under "I am a...".
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Check your email and click the verification link, then sign in.
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Artists and producers: open profile setup. Your handle is reserved for you, and you can pick another one that is free.
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Edit your profile: avatar, display name, bio, theme color, social links and custom buttons (up to 5 on Free, 10 on Starter, 12 on Creator). Turn on Publish Profile when you are ready.
Good to know
- Once published, your profile is public at /your-handle on this site.
- Forgot your password? Use the reset link on the sign in page.
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Related articles
- Enter a challenge - Submit your video link and see what pending, approved and rejected mean.
- Notifications - In-app alerts and which emails you get.
- Plans and what they include - Free, Starter and Creator side by side.